Frequently Asked Question

At Parking Preston, we are committed to providing secure, accessible, and reliable parking services for all visitors. Our goal is to offer a professional and straightforward parking experience, ensuring that every customer receives fair and efficient service.

To assist you, we have compiled a list of frequently asked questions (FAQs) covering essential information about our parking facilities, payment options, and general guidelines.

If you require further clarification or assistance, please do not hesitate to contact our customer support team. We are always happy to help.

General Information
Where is Parking Preston located?

Parking Preston is located at Fishergate Centre Car Park, Preston, Lancashire, PR1 8HJ, England. Its central position provides convenient access to Fishergate Shopping Centre, Preston Train Station, and various restaurants, shops, and local attractions.

Parking rates at Parking Preston start at £2.80 for up to one hour. The maximum charge for a full day (up to 24 hours) is £10. Go here for a complete list of rates.

We accept card payments at the Pay Stations, as cash is not accepted. We also offer Hozah® Autopay for automatic billing, which allows your payment to be processed automatically upon entering and exiting the car park. For added convenience, one-time online payments are also available.

🔹 Click here to register for Hozah® Autopay and simplify your parking experience.

Pay Stations are situated on Levels 1, 2, and 3 of the car park, making them easily accessible for all visitors.

No, all payments must be made before you exit the car park.

Yes, we offer monthly, quarterly, and annual permits through Hozah®. To purchase a permit, you must create an account, as this option is not available at the Pay Stations.

No, parking spaces are available on a first-come, first-served basis and cannot be reserved in advance.

Season ticket holders have access to all 401 parking bays at Parking Preston. Although spaces are not guaranteed, the large capacity makes it unlikely that you will have trouble finding a space.

Yes, Parking Preston is equipped with 24-hour CCTV surveillance and regular security patrols to ensure the safety of all vehicles and visitors.

Parking Accessibility & Vehicle Types

Yes, we provide specially designated parking bays for disabled drivers. If you require assistance, our support team is available during business hours to help.

Yes, there are designated bays for parents with children under 12 years old or those using prams or car seats. These bays are wider, offering additional space for convenience.

No, Parking Preston is strictly for cars. There are no dedicated spaces for motorcycles, bicycles, or scooters.

Currently, there are no charging stations for electric vehicles. However, electric cars are welcome to park in any available space.

Yes, vans and other four-wheeled vehicles under the height limit of 2.05 metres are permitted to park at Parking Preston.

Facilities & Assistance

No, luggage trolleys are not provided at Parking Preston.

Yes, an All-American car wash is available on-site, offering a full valet service. The service includes both interior and exterior cleaning, allowing you to return to a professionally cleaned vehicle.

No, our facility does not provide locksmith or vehicle entry services.

Reporting Issues & Customer Support

If you encounter any issues with a Pay Station, please contact our customer support team immediately. Provide the location of the machine and details of any error messages displayed to help us resolve the problem promptly.

If you observe a vehicle incorrectly using a designated disabled or parent and child parking bay, please report it to our support team. Misuse of reserved spaces is taken seriously and will be addressed accordingly.

If you have any questions or need assistance with payments or parking options, please contact our customer support team during business hours:
📞 Phone: 01772 254850
📧 Email: [email protected]
Our team is available to provide guidance and ensure that your experience at Parking Preston is smooth and efficient.